To lead daily activities to ensure sustainability and adequate organisational process, SMA Europe, a non-for-profit umbrella organisation of European 23 national spinal muscular atrophy (SMA) patient and research associations across 22 European countries, is seeking an experienced
Operations Manager
With unique insight and expertise, SMA Europe brings effective treatments and optimal care to everyone affected by SMA. We do this by empowering member organisations to advocate and campaign at a national level; by influencing healthcare, pharmaceutical companies and regulatory decision-makers at European level and by universally elevating the patients’ voice, so that together, through greater understanding, we will create a better world for all those living with SMA.
KEY RESPONSIBILITIES
Oversee, monitor and review resource-effective operations in the organisation ensuring project delivery and relationship management
Run the secretariat of SMA Europe, including its staff and day-to-day activities
Manage and procure financial resources, including fundraising initiatives, such as writing grant applications to suitable organisations
Manage human resources to ensure efficiency and utilise available manpower to improve results, including management and support of the consistent output of the team (staff and volunteers)
Establish and improve organisational processes
QUALIFICATIONS AND EXPERIENCE
Degree in management (such as operations management, business administration), or related field and 5+ years’ proven work experience in operations management, general management or similar position ideally in the non-profit sector OR
8+ years’ proven work experience in operations management, general management or similar position ideally in the non-profit sector
Outstanding ability to lead projects
Self-starter characteristics, taking initiative, ability to work without supervision and begin projects independently
Proven experience in implementing organisational effectiveness and in operations and programme management
Experience in planning, budgeting and forecasting, including budget control and reporting
Ability to manage a dynamic and changing workforce, as well as to thrive under pressure and to deliver within deadlines
Meticulous attention to details without losing sight of overarching goals, from budget management to identification of inefficiencies
Excellent communication skills; excellent English language skills (oral and written)
Ability to motivate staff and volunteers with a high emotional intelligence (diplomatic, openminded, supportive personality)
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office 365
BENEFITS
Remuneration will be commensurate with the role, experience and country of residence
Term of appointment: salaried, starting in June 2021 or by arrangement
Hours of work: minimum of 20 hours per week
International working environment within a team with various professional and cultural backgrounds
Opportunity to build a network with various stakeholders in the healthcare sector
Space to implement own ideas, to drive and shape processes and organisational structure and to think outside the box
Home-based with opportunity for travel
HOW TO APPLY
A supporting statement and CV, with the details of two professional referees, should be sent to our secretariat: [email protected] As part of your application, please provide evidence and examples of how your skills & experience meet each of the selection criteria. If you need more information about the position, please contact the secretariat.
